慧剪辑软件安装过程中的异常问题处理!!!
<p><span style="font-size: 36px; color: #00B050;"><strong>1. 提示缺少.net framework(WIN7有效)</strong></span><strong><span style="font-size: 29px; font-family: 宋体;"></span></strong>
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<span style="font-family: 宋体; color: #FF0000; font-size: 18px;">使用.net4.5.2或<span style="color: #FF0000; font-family: Calibri;">4.8</span>安装</span>
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<strong style="font-size: 36px;"><span style="color: #00B050;">2.软件正常安装后,无法打开,未看到更新进度界面,直接闪退报错</span></strong>
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<strong><span style="font-family: 宋体;font-size: 21px">WIN7<span style="font-family:宋体">:</span></span></strong>
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<span style=";font-family:宋体;font-size:14px"><span style="font-family:宋体">这种情况多半是</span>.net<span style="font-family:宋体">环境问题,可使用</span></span><strong><span style="text-decoration:underline;"><span style="font-family: 宋体;color: #5B9BD5;font-size: 14px"><span style="font-family:宋体">测试程序</span>.exe</span></span></strong><span style=";font-family:宋体;font-size:14px">运行,出现</span><strong><span style="font-family: 宋体;font-size: 14px">测试文案</span></strong><span style=";font-family:宋体;font-size:14px">四个字则环境无异常,无需重装</span>
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<span style="font-family: 宋体; color: #FF0000; font-size: 18px;">未出现该界面,则打开控制面板,卸载程序找到.net framework卸载,卸载完毕后,然后使用<span style="color: #FF0000; font-family: Calibri;">.net4.5.2</span>或<span style="color: #FF0000; font-family: Calibri;">4.8</span>安装</span>
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<span style="color: #00B050;"><strong><span style="font-size: 36px;">3.软件能打开更新进度界面,但出现拒绝访问等字样</span></strong></span>
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<span style=";font-family:宋体;font-size:14px">可在桌面图标上右键管理员运行</span>
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<strong><span style="color: #00B050; font-size: 36px;">4. 杀毒软件添加信任</span></strong>
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<strong><span style="font-family: 宋体;font-size: 21px">WIN10/11<span style="font-family:宋体">未安装杀毒软件</span></span></strong>
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<span style="font-family: 宋体; font-size: 18px;">设置-更新和安全</span>
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<span style="font-family: Calibri;"> </span><br>
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<strong><span style="font-family: 宋体;font-size: 21px">360</span></strong>
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<strong><span style="font-family: 宋体;font-size: 21px">腾讯电脑管家</span></strong>
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<span style=";font-family:Calibri;font-size:14px"> </span>
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<strong><span style="font-family: 黑体;color: #FF0000;font-size: 21px">以下操作需技术相关人员操作:</span></strong>
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<strong><span style="font-size: 36px; color: #00B050;">5. 能打开更新界面,一直显示在检查更新</span></strong>
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<span style=";font-family:宋体;font-size:14px"><span style="font-family:宋体">打开软件安装目录,查看</span>Log<span style="font-family:宋体">下</span><span style="font-family:Calibri">Error</span><span style="font-family:宋体">目录</span></span>
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<span style=";font-family:宋体;font-size:14px"><span style="font-family:宋体">如果发现:创建在</span>“<span style="font-family:Calibri">system.net/defaultProxy</span><span style="font-family:宋体">”配置节中指定的 </span><span style="font-family:Calibri">Web </span><span style="font-family:宋体">代理时出错。</span></span>
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<span style=";font-family:宋体;font-size:14px">CMD<span style="font-family:宋体">执行:</span><span style="font-family:Calibri">netsh winsock reset</span><span style="font-family:宋体">(正常情况无需重启)</span></span>
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<strong><span style="font-size: 36px; color: #00B050;">6. 其他问题联系技术人员</span></strong><br>
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如有问题,可以联系在线客服协助处理!</p>
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